This course focuses on IT Contract Management post-signature — where real value is created and risks are controlled. You will learn the role of the IT Contract Manager, common IT contract types, and the fundamentals of law, finance, and governance that shape day-to-day contract management.
The course covers how to establish a solid operational foundation, including contract handover, Contract Management Plans, obligation registers, documentation structures, and kick-off processes.
From there, you will work with practical tools for managing cost, performance, service levels, risks, changes, disputes, and renewal throughout the contract lifecycle.The emphasis is on structured methods and governance frameworks that can be applied directly in real IT supplier relationships.
a practical understanding of IT contract structures, contract types, and how they support supplier governance after signature
the post-award phase of IT contracts, including governance, delivery oversight, and operational collaboration
SLAs, KPIs, acceptance criteria, and governance forums – and how they are used in real contract management
how IT contracts are handed over, interpreted, and managed from procurement to operations
risks, change requests, issues, and disputes – and how to manage them within the contract framework
concrete tools, templates, and decision models for IT contract governance, compliance, and performance follow-up
50
min
Module 1
Learn what the course is about, meet your instructors, get at deep dive into our methods and explore the contract lifecycle.
Preview will be available soon
60
min
Module 2
Deep dive into our role as Contract Manager and learn the the basics.
Preview will be available soon
60
min
Module 3
Build the foundation in your orginisation to become ready for day-to-day contract management.
Preview will be available soon
60
min
Module 4
Get the tools and methods that enables you to deal with everything related to IT-contracts in your daily work.
Preview will be available soon
When you complete the C-Learn course in IT Contract Management, you receive an official certificate documenting your competencies in managing IT contracts in the post award-phase.
The certificate confirms that you have completed a structured learning path and demonstrated practical understanding of key contract management disciplines, including obligation management, change handling, governance, risk management, and collaboration in IT projects.
Christian has more than 15 years of experience in Contract & Commercial Management, from the largest public IT projects to complex global outsourcing contracts, and is one of the leaders in the field.
He has experience working on both the customer and supplier sides as well as in private and public organizations - with a range from the largest public IT projects to complex global outsourcing contracts. Christian has held several leadership roles within CCM in companies such as CSC, KMD - most recently, he was the Director of Contract & Commercial Management at SimCorp. He is a certified CCM Expert and has been teaching Contract & Commercial Management at NSCCM since 2014.
Jesper has more than 30 years of experience in Contract & Commercial Management. His expertise lies in IT Outsourcing, Vendor Strategy, Contract Lifecycle Management, Risk Management, Commercial Excellence, and Business Value Management.
Jesper has experience from both the customer and supplier sides at several large Danish and international companies. He has held leadership positions at companies such as Hewlett Packard, Logica, Arla Foods, ISG Nordics, and Deloitte. Most recently, he served as Senior Strategic Technology Vendor Manager at AP Møller Mærsk, where he implemented Contract Management and Strategic IT Vendor Management.
